| - Data Entry |
| | - orders are entered into our system within two days of receipt |
| | - our highly trained and experienced entry staff make very few errors |
| | - our technologically advanced database systems automatically check every order for errors |
| - Billing (Telesales only) |
| | - new orders are billed every 7 days
|
| | - we produce professional, easy to read and understand billing statements
|
| | - we work with several collection agencies to make sure that our clients collect on their orders |
| - Customer Service |
| | - all of our customer service representatives are highly qualified and have been through our rigorous training program |
| | - all customer calls are handled with the strong aire of professionalism and courtesy |
| | - we provide the convenience of customer service through e-mail as well as the conventional telephone method |
